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zatara55 01-29-2014 06:13 AM

Black screen
 
When I load the game I just get a black screen with a small blue square in the left corner. How do I fix this?

Yamah 01-29-2014 05:56 PM

Quote:

Originally Posted by zatara55 (Post 17280)
When I load the game I just get a black screen with a small blue square in the left corner. How do I fix this?


Please send a dxdiag to Support at hcosupport@icarusstudios.com.

To obtain a dxdiag, follow the instructions below:

1: Click Start
2a: (Win XP) Click Run
2b: (Vista, Win7) Click in the Search bar
3: Type "dxdiag" without quotes
4: Hit Enter- the DirectX Diagnostic Tool should pop up
5: Wait for the bar in the lower left to fill
6: Click "Save All Information" in the lower right
7: Save the file somewhere you can find it
8: Attach the file to your email to Support.


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